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You can always call and get your questions answered for free. If you are a business and would like a formal training, there could be fees involved.

Yes, you can call us with your question at (510) 831-6714 (Voice/Relay).

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The Access Board has published new guidelines under the Americans with Disabilities Act (ADA) and the Architectural Barriers Act (ABA). They cover: Access to sidewalks and streets Crosswalks Curb ramps Pedestrian signals On-street parking Other parts of public rights-of-way These guidelines also review shared-use paths, which are designed mainly for use by bicyclists and pedestrians...

Creating accessible documents allows more people to read and understand the information you are sharing. When making accessible documents, you need to think about: Format Content Format As you create your document, think about things that will make it easier to read: Use a sans serif font like Arial, Calibri, Helvetica, or Verdana. Make the...

There are many different technologies and devices that assist people with disabilities in their everyday lives. Assistive technology Assistive technology (AT) is something that people with disabilities use to do day-to-day tasks. It can be a piece of equipment, a software program, or another item to increase a person’s ability to do things independently. Examples...

Businesses, nonprofits, and government agencies need to make their websites accessible so people with disabilities can enjoy the same goods, services, and activities as those without disabilities.  How people with disabilities use your website People with disabilities often use assistive technology to use your website. Here are some examples: People who are blind or have...

Transportation providers need to comply with the American with Disabilities Act (ADA) so people with disabilities can access their services. Learn about what a disability is (according to the ADA). Ask us Do you have questions about service animals? Our technical assistant specialists are here to help, Monday to Friday. You can contact us by...

If you are a landlord, you need to comply with  housing laws that protect people with disabilities.  Key housing responsibilities to know Reasonable accommodations and modifications A reasonable accommodation is a change or exception to a rule or service. This change helps a person with a disability use their apartment or condo and the common areas....

People with disabilities have rights that protect them from discrimination in housing. If you are a landlord, you are responsible for complying with the Americans with Disabilities Act and other housing laws. Laws protecting people with disabilities in housing Several laws protect people with disabilities from discrimination in housing. Fair Housing Act The Fair Housing...

In general, people with disabilities have the right to access every part of their communities. The facility accessibility requirements can be complicated, because they depend on factors like: Whether the facility is housing  When the facility was built Whether the facility is private or government-owned What accessibility changes are possible and required People with disabilities...

Title II of the Americans with Disabilities Act (ADA) applies to state and local governments. The law requires their buildings and facilities be accessible and usable by people with disabilities. If you are a business or nonprofit, you need to follow the rules for Title III.  Buildings are structures with walls and floors. Facilities are...

Title III of the Americans with Disabilities Act (ADA) applies to businesses and nonprofits who provide goods or services to the public. The law requires their buildings and facilities be accessible and usable by people with disabilities. Buildings are structures with walls and floors. Facilities are places like parking lots, parks, and recreation areas. We...

If you own or manage a building or facility, or if you are a housing developer or provider, you need to comply with the Americans with Disabilities Act (ADA) so people with disabilities can access and use it. Buildings are structures with walls and floors. Facilities are places like parking lots, parks, and recreation areas. ...

The Americans with Disabilities Act (ADA) is a federal civil rights law. The law does not allow discrimination against people with disabilities.  Healthcare organizations that provide services to the public have responsibilities under the ADA. They must provide full and equal access for people with disabilities.  Responsibilities and what they mean Healthcare organizations must provide: ...

Communication doesn't work if it's not accessible to the person receiving it. Learn: How to make sure your information is accessible What the ADA requires for business and government communication Examples of technology people with disabilities may use What people with disabilities should know about their communication rights What a disability is (according to the...

Disability laws that apply to air travel The Air Carrier Access Act (ACAA) prohibits discrimination against people with disabilities when dealing with commercial airlines.  The ACAA covers: the airline,  the services it provides, and  the airplane itself.  The ACAA also applies to all flights to, from, or within the United States. The Americans with Disabilities...

The Americans with Disabilities Act (ADA) is a law that protects people with disabilities against discrimination.  Different laws may have different definitions of the word disability. This page is about the ADA definition of the word disability. What is a disability (according to the Americans with Disabilities Act)? You have a disability if it is...

There are no certification or registration requirements for service animals. They are not required to be certified or go through a professional training program. They are also not required to wear a vest or other ID that indicates they’re a service dog. Learn more about what the Americans with Disabilities Act (ADA) says about service...

Students with disabilities have rights in school, but those rights can depend on many things: Is the student’s disability affecting their grades or ability to learn? Is the student attending a public or private school?  Is the student in grades kindergarten through high school? Or are they in college? Does the school receive federal funding?...

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